Important Terms & Conditions-Service Agreement

Last updated: 2026

By booking or purchasing any session, package, or service with Hollie Wild / BodyIntel™, you acknowledge that you have read, understood, and agreed to the following terms and conditions.

Booking & Payment

  • Full payment is required at the time of booking unless otherwise agreed in writing.

  • Where payment plans are offered, all instalments must be completed according to the agreed schedule. Missed payments may result in suspension of future sessions until the account is resolved.

  • Sessions and packages are non-transferable and may only be used by the named client.

  • All purchases are non-refundable.

  • If you arrive late, your session will still conclude at the scheduled time out of respect for other clients.

  • If Hollie needs to reschedule due to illness, emergency, technical issues, relocation, travel disruption, or other unforeseen circumstances, your session will be moved to the next suitable available time.

CLIENT Responsibility

  • Clients are responsible for arriving in a suitable state to participate in sessions safely and appropriately.

  • Please communicate openly during sessions if anything feels uncomfortable, overwhelming, or unclear.

  • Clients are also responsible for disclosing any relevant medical, physical, psychological, neurological, or emotional information that may affect participation in the work.

  • If at any time Hollie believes a session is not appropriate, safe, or within professional scope, she reserves the right to pause, modify, postpone, or decline the session.

What to Expect

  • Every body responds differently.

  • Sessions are observational, body-led, and responsive to the individual in real time. Experiences during and after sessions vary from person to person.

  • Some clients notice shifts immediately, while others become aware of changes more gradually over time through sleep, tension patterns, emotional responses, stress levels, energy, or daily functioning.

  • Responses may include temporary fatigue, soreness, emotional sensitivity, physical sensations, increased awareness of tension, or periods of feeling more inward or reflective following a session.

  • No specific outcomes or responses are guaranteed or expected.

  • In-person sessions may involve gentle physical contact around areas such as the feet, Achilles tendons, legs, hips, sacrum, coccyx, spine, shoulders, neck, or head.

  • All touch is respectful, non-invasive, professionally appropriate, and guided by client consent and body-led pacing. Clients may withdraw consent to touch at any time.

Hollie Wild brings a background in law enforcement, nervous system work, and field-based observation, with an emphasis on professionalism, client autonomy, safety, and appropriate pacing.

Possible POST-SESSION RESPONSES

Experiences following sessions vary between individuals.

Some clients notice changes immediately, while others become aware of shifts more gradually over time.

Temporary responses following sessions may include:

▸ Fatigue or soreness
▸ Changes in energy levels
▸ Emotional sensitivity or increased emotional awareness
▸ Increased awareness of tension patterns or stress responses
▸ Temporary fluctuations in existing symptoms
▸ Changes in sleep, dreams, digestion, or temperature perception
▸ Feeling more inward, reflective, or emotionally unsettled for a period of time

These responses are not necessarily cause for concern, however clients are responsible for seeking appropriate medical or psychological support if symptoms become severe, prolonged, or distressing.

Disclaimers

  • Your Body Speaks™ sessions are not medical treatment and are not intended to diagnose, treat, cure, or prevent any medical, physical, psychological, or psychiatric condition.

  • This work is not psychotherapy, counselling, chiropractic care, physiotherapy, massage therapy, or a substitute for licensed healthcare services.

  • Clients are responsible for seeking appropriate medical, psychological, or psychiatric support where needed.

  • Your Body Speaks™ is delivered through the BodyIntel™ methodology, an observational body, nervous system, and field-based approach offered through in-person and online sessions.

  • Session timing, pacing, and delivery may occasionally be adjusted due to scheduling, professional discretion, client suitability, or unforeseen circumstances.

SESSION FORMATS

45-minute Your Body Speaks™ sessions are available online or in-person.

Sessions are body-led, observational, and responsive to the individual in real time.

Sessions do not involve coaching, psychotherapy, counselling, or extensive verbal processing.

LOCATION & SESSION FORMAT CHANGES

At the time of writing, Hollie Wild is based in Littleton, Colorado, USA.

Your Body Speaks™ sessions are offered both online and in-person.

If practice locations, travel schedules, or relocation circumstances change during the course of a session pack, remaining sessions will either continue online or move to the new practice location.

By purchasing a session pack, clients acknowledge that online sessions are a standard and valid delivery format within the BodyIntel™ methodology and may be used where necessary.

Changes to location or session format do not constitute grounds for refund or cancellation.

Recording Policy

  • Some Your Body Speaks™ sessions may be recorded for educational, marketing, promotional, or professional purposes, including use on social media, websites, advertising, or future business content.

  • At the time of booking, clients are given the option to explicitly consent to being recorded for these purposes.

  • Choosing not to consent to recording will not affect your ability to receive sessions or participate in the work.

  • Where consent is provided, Hollie Wild retains ownership rights to the recorded material and may edit, reproduce, publish, or repurpose the content for business and promotional use.

  • Clients may withdraw consent to future recording at any time, however previously published content may remain in use

PACKAGE DURATION

  • Sessions must be used within the timeframe stated at purchase unless otherwise agreed in writing.

  • Unused sessions expire at the end of the stated term unless an extension has been approved at Hollie Wild’s discretion.

Rescheduling

  • A minimum of 48 hours’ notice is required for all rescheduling requests.

  • Sessions cancelled or missed with less than 48 hours’ notice may be forfeited.

CONFIDENTIALITY

  • Clients acknowledge that they are voluntarily participating in sessions and remain responsible for their own choices, wellbeing, and actions both during and outside of sessions.

  • Client information is treated respectfully and kept confidential unless disclosure is required by law or necessary for safety reasons.

Dispute Resolution & Jurisdiction

  • By engaging in sessions or purchasing services, clients agree to first attempt to resolve any concerns through respectful, good-faith communication before pursuing formal legal action.

  • These terms are governed by the laws of the country, state, or province in which Hollie Wild is legally residing and operating her business at the time of the dispute.

  • Where legal proceedings are required, jurisdiction shall reside in Hollie Wild’s primary place of business and legal residence at the time of the dispute.

  • By booking or purchasing services, you acknowledge that you have read, understood, and agreed to these terms in full.