Important Terms & Conditions-Service Agreement

Payment & Booking

  • Full payment is required at time of booking (unless you’re on a payment plan — in which case, all instalments must be honoured).

  • Missed or failed payments will result in immediate suspension of sessions. If unresolved within 7 days, the remainder of your package will be forfeited without refund.

  • Packages are non-transferable. Sessions are for the named client only.

  • Non-refundable: ensure you’re ready before booking. By purchasing, you commit to the full duration of your package. Early termination by the client does not warrant refunds, partial credits, or substitutions.

  • 48 hours’ notice is required for any rescheduling.

  • If you arrive late, your session may be shortened to honour the next scheduled client.

  • If an unforeseen event (illness, emergency, technical failure) requires Hollie to reschedule, your session will be rebooked at the earliest available time. No refunds apply — but sessions will not be lost.

Your Responsibility

  • This isn’t work you squeeze between meetings. Show up ready, present, and able to receive it fully.

  • If you arrive in a state that is ungrounded, distracted, or unable to engage in the work, Hollie reserves the right to pause or end the session. This is not punitive — it’s protective of the depth this work requires.

  • Communicate clearly. Speak up if something feels off or intense mid-session.

  • Disclose all relevant health info upfront — physical, mental, or emotional — that could impact how we work.

What to Expect

  • Sessions vary — every nervous system, identity pattern, and survival strategy is different.

  • No guaranteed outcomes are offered or implied. This work is deep and live — not formulaic or prescriptive.

  • Normal post-session effects may include fatigue, emotion, soreness, or intensity before integration lands.

  • You may experience temporary dissociation (feeling disconnected from your body), especially if your system has used this as a strategy before. This isn’t failure — it’s recalibration.

  • This work is deep. It’s not mindset tricks, “light” energy work, or quick-fix coaching.

For Your Body Speaks™ sessions (and in Untouchable™):

  • This is potent system recalibration — not soft, floaty healing.

  • What’s stored in the body gets exposed and unwound. Sometimes that’s smooth. Sometimes it’s intense.

  • Post-session, you may experience:

    ▸ Fatigue, soreness, or feeling deeply energised

    ▸ Emotional waves or heightened sensitivity

    ▸ Temporary increase in symptoms before steadiness returns

    ▸ Vivid dreams, temperature shifts, digestive changes

    ▸ Temporary dissociation, especially if your system has used freeze or disconnection as a strategy in the past

  • None of this means something went wrong. It means your system is integrating.

In-person sessions may include gentle physical contact around the spine, sacrum, hips, head, and shoulders. This is never invasive, always respectful, and guided by the body’s natural response. If at any point you are uncomfortable with touch, you may voice this and the session will adapt accordingly.

Hollie brings a background in law enforcement with high-integrity, trauma-informed practice. Your safety, autonomy, and boundaries are always prioritised.

For coaching-based sessions (Unruled™ + Untouchable™):

  • Shadow work can be emotionally activating. Insights may come with discomfort, especially when protection patterns are exposed.

  • That discomfort isn’t a problem. It’s an invitation.

  • Integration time matters. Don’t book back-to-back meetings or run errands immediately after. You’ll get the most from this work when you give it space.

Disclaimers

  • This is not medical treatment. It does not diagnose, treat, prevent, or cure any physical or mental health condition.

  • This is not psychological counselling. It is not a substitute for therapy or psychiatric care.

  • The work is delivered through the BodyIntel™ methodology: a proprietary approach to system-level recalibration using somatic tracking and identity-level shadow work.

  • Timing and scheduling may shift depending on the needs of your system or unexpected delays — you’ll always be notified.

SESSION FORMATS

Your Body Speaks™

↳ 45-minute body-led sessions — in person or online.

↳ This is system recalibration via somatic and energetic unwinding.

↳ No coaching or verbal processing involved.

Unruled™

↳ Two 45-minute coaching sessions per month — online via Zoom.

↳ Shadow work focused on protection, projection, identity, and pattern exposure.

↳ Body tracking may arise, but the work is conversational.

↳ WhatsApp support is available between sessions, Monday to Thursday, for integration and reflection.

Untouchable™

↳The full expression of the BodyIntel™ method: shadow, body, identity.

↳ Includes weekly sessions — alternating between Your Body Speaks™ (body-led) and Unruled™ (shadow-led).

↳ Clients receive a set number of each session type (for their package) and are responsible for booking them in the designed weekly sequence.

↳ This structure supports continuous system recalibration — both somatic and identity-level — in real time.

↳ WhatsApp support is available between sessions, Monday to Thursday, for integration and reflection.

LOCATION + SESSION FORMAT CHANGES

If Hollie relocates during your time in Untouchable, all remaining Your Body Speaks™ sessions will shift to online delivery.

At the time of writing, Hollie is based in Perth, Western Australia, and is currently undergoing the visa process to relocate to Denver, Colorado, in early 2026.

By entering this container, you acknowledge that in-person sessions are not guaranteed for the full duration of your package. In the event of relocation, online sessions will replace in-person appointments. This does not constitute grounds for cancellation, refund, or legal claim. The work remains equally potent online, and the method is fully designed to support both formats.

By purchasing, you confirm that you understand and accept that in-person sessions are conditional upon Hollie’s physical location and are not guaranteed for the duration of your package.

WHATSAPP SUPPORT (FOR UNRULED™ + UNTOUCHABLE™ CLIENTS ONLY)

  • Support is available Monday–Thursday during standard business hours (Hollie replies in her current timezone business hours).

  • Messages are responded to within 24 hours on business days.

  • This space is for coaching-related insight, reflection, or questions only. Not for casual chat or emotional dumping.

  • Stay focused and intentional in your communication to get the most from the support.

Recording Policy

Coaching Sessions (Unruled™ and Untouchable™)

▸ Coaching sessions conducted via Zoom are not recorded.

▸ Hollie does not store, distribute, or provide recordings of coaching sessions.

▸ Clients are not permitted to record sessions themselves without express permission.

Your Body Speaks™ Sessions (In-Person or Online)

▸ Select sessions may be discreetly recorded for promotional use (e.g. social media, website, or paid advertising).

▸ At the time of booking, clients are given the option to explicitly consent to being recorded for these purposes.

▸ Choosing not to be recorded does not impact your session in any way — your boundaries are fully respected.

▸ If consent is given at the time of booking, Hollie retains full ownership and usage rights to the recorded material, which may be edited or repurposed for professional use at her discretion.

SCOPE OF COACHING (UNRULED™ + UNTOUCHABLE™)

  • This is deep identity work through a shadow lens — not lifestyle coaching or business consulting.

  • I won’t give you routines, frameworks, or “life wheels.” You already know how to build habits. My role is to expose the pattern running underneath why you don’t.

Examples:

• Instead of giving you a gym plan, we track why you train when you’re fried

• Instead of helping you “optimize” your morning, we surface why you keep sabotaging it

• Instead of telling you how to budget, we name why overspending feels safer than stability

• Instead of scripting your voice, we find what still freezes it when it matters most

This work requires coachability. That means:

  • ▸ You’re open to direct feedback — not sugarcoated.

    ▸ You take responsibility for your reactions — including defensiveness.

    ▸ You don’t outsource your discomfort to the container — you bring it in and work it clean.

    Accountability is welcome — but we’re not here to tick boxes. We’re here to end the pattern that’s been stopping you. This work prioritises depth over comfort, results over reassurance.

If defensiveness, projection, or resistance arises, it is treated as part of the work — not a failure. However, persistent refusal to engage honestly with feedback or repeated attempts to redirect responsibility onto the practitioner may result in removal from the container without refund.

PACKAGE DURATION

  • Sessions must be used within the timeframe stated at purchase (e.g., 12 months for an annual package).

  • Unused sessions expire at the end of the term unless an extension has been mutually agreed upon for legitimate reasons.

Rescheduling

  • Standard 48-hour notice applies for all rescheduling.

  • Missed sessions or cancellations with less than 48 hours’ notice are forfeited.

Legal

  • You accept full responsibility for your own experience, choices, and actions inside and outside of sessions.

  • Your personal information is kept private, unless legally required to be disclosed.

  • This agreement is governed by Australian law.

Dispute Resolution & Jurisdiction

In the event of any dispute, complaint, or legal claim, jurisdiction will reside in the country and state/province in which Hollie Wild is residing at the time of the complaint.

By engaging with this work, you agree to:

  • Waive the right to file or escalate claims in any other jurisdiction.

  • Attempt to resolve any issues through good-faith communication and mediation before pursuing formal legal action.

  • Accept that all legal proceedings will be handled locally, according to the relevant laws of Hollie’s country and residence at the time of dispute.

This agreement is governed by the laws of the country and state/province in which Hollie Wild is residing at the time of any dispute or complaint. You agree to resolve any concerns through good-faith communication and local jurisdiction

By booking/purchasing, you confirm you’ve read, understood, and agreed to these terms in full.